Effective Date: July 1st, 2024
Welcome to BelieveCo! We aim to provide you with a seamless shopping experience, including reliable and transparent shipping services. Below are the details of our shipping policy:
1. Processing Times
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Order Processing:
- Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
- You will receive a confirmation email with tracking information once your order is shipped.
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Delays:
- Please note that processing times may extend during peak seasons or due to unforeseen circumstances (e.g., weather conditions).
- We will notify you of any significant delays.
2. Shipping Methods and Delivery Times
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Domestic Shipping (Within the United States):
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
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International Shipping:
- Delivery times vary by destination, typically 7-14 business days.
- Customs clearance may cause additional delays beyond our control.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and the selected shipping method.
- Free standard shipping is available for orders over $50.
- Expedited shipping incurs additional charges, displayed at checkout.
4. Tracking Information
- Once your order is shipped, you will receive an email containing a tracking number and a link to track your shipment.
- If you have not received tracking information within 3 business days of placing your order, please contact us at usabreaks2020@gmail.com
5. International Customs and Duties
- Customers are responsible for any customs duties, taxes, or fees applicable to their shipment.
- These charges are determined by the destination country and are not included in the purchase price or shipping cost.
6. Undeliverable Packages
- If a package is returned to us due to an incorrect address, unclaimed delivery, or other reasons, we will notify you to arrange a reshipment. Additional shipping fees may apply.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at usabreaks2020@gmail.com within 7 days of delivery.
- We will work with the carrier to resolve the issue and may offer a replacement or refund.
8. Contact Us
If you have any questions or concerns about our shipping policy, please feel free to reach out:
- Email: usabreaks2020@gmail.com
- Address: 11708 Jefferson St NE, Blaine, MN 55434
Thank you for choosing BelieveCo. We appreciate your business and are here to ensure your satisfaction every step of the way!